Understand the business
Explain what you are doing, the market you are considering and the company, site or store you already have. We start with the problem, not a bundle.
OUTPUTProject goals and current position
HOW WE WORK
A clear process.
At every step.
Agree the scope before starting, review the milestones as work progresses, and leave with a proper handover.
Agree the scope
Set out deliverables, required information, participating providers, costs, milestones and any recurring services.
OUTPUTScope of work and quotation
Work through the milestones
Proceed with documents, content, design or service applications. Decisions that belong to you are brought back for your approval.
OUTPUTDecisions and stage deliverables
Check and hand over
Review the agreed work, account access and documentation. Record anything outstanding or dependent on an external decision.
OUTPUTHandover list and next steps
Let’s put your plans in motion.
Tell us what you are building, who it is for, and where you are today.